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Journal of library and information science in agriculture ›› 2019, Vol. 31 ›› Issue (10): 62-68.doi: 10.13998/j.cnki.issn1002-1248.2019.10.19-0615

• Research paper • Previous Articles     Next Articles

Reform and Innovation of Library Information Service Driven by Reader's Demand

HUAN Nan   

  1. Nanjing Normal University Library, Jiangsu Nanjing 210046, China
  • Received:2019-07-07 Online:2019-10-05 Published:2019-11-14

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Abstract: [Objective/ Significance] Under the background of information age, readers' individualized needs are becoming more and more obvious.Libraries should be keen to grasp the needs of different types of readers and provide personalized information services according to their needs, continuously cater to the requirements of readers and improving reader satisfaction. [Method/Process] To deeply understand the information demand of different readers through questionnaire method and communication survey method. According to different needs, readers are divided into three categories: new readers, old readers and research-oriented readers. Three cases of information innovation service of different types of readers are selected for empirical research. [Result/ Conclusion] Research results of three empirical cases show that the innovative ways adopted by our library are highly operable, and greatly improved the reader's satisfaction, the reader's enthusiasm for using library resources has also improved, and achieved good results.

Key words: demand driven, library information, service, innovation

CLC Number: 

  • G252.6
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