农业图书情报学报 ›› 2026, Vol. 38 ›› Issue (3): 12-22.doi: 10.13998/j.cnki.issn1002-1248.26-0091

• “公共文化服务直达基层”专题 • 上一篇    下一篇

公共图书馆优质服务直达基层的创新实践与机制建设

江丽钰   

  1. 华东师范大学 经济与管理学院信息管理系,上海 200062
  • 收稿日期:2026-02-05 出版日期:2026-03-05 发布日期:2026-03-30
  • 作者简介:

    江丽钰(1997- ),女,博士研究生,研究方向为图书馆管理与服务

  • 基金资助:
    2024年度上海市哲学社会科学规划课题“上海市‘儿童友好图书馆’建设实施路径与直达基层机制研究”(2024BTQ002)

Innovative Practices and Mechanism Building of Delivering Quality Services to the Grassroots Level through Public Libraries

JIANG Liyu   

  1. Department of Information Management, School of Economics and Management, East China Normal University, Shanghai 200062
  • Received:2026-02-05 Online:2026-03-05 Published:2026-03-30

摘要:

[目的/意义] 党的二十届三中全会明确建立优质文化资源直达基层机制,这与公共图书馆服务使命深度契合。系统分析公共图书馆优质服务直达基层的创新路径、基本特征与核心着力点,能够为完善中国公共文化服务体系提供实践参考。 [方法/过程] 研究从空间、资源、服务、活动、人才五大核心维度,全面梳理国内公共图书馆优质服务直达基层的创新实践案例。在此基础上,从目标、组织架构、实施手段、改革方向、技术赋能、长效动力等方面提炼出公共图书馆优质服务直达基层实践的核心特征,并明确机制的突破方向与实施路径。 [结果/结论] 公共图书馆应从组织保障、需求对接、资源供给、人才培育、考核保障等维度,夯实基层服务的内生稳定力、激活全民参与的内生主体活力、锚定精准服务的内生价值导向,从而激活基层文化建设动力,为书香社会建设筑牢根基。

关键词: 优质文化资源直达基层, 书香社会, 全民阅读, 公共文化服务

Abstract:

[Purpose/Significance] During the third plenary session of the 20th Central Committee of the Communist Party of China, the need to establish mechanisms that facilitate the direct delivery of high-quality cultural resources to the grassroots level was emphasized. This goal closely corresponds with the mission of public libraries. With the advancement of Chinese public cultural service system, public libraries have strengthened their facility networks and expanded service coverage. However, significant challenges remain, including the urban-rural disparity in cultural resources, mismatches between service supply and demand, and differences in the needs of diverse user groups. The paper addresses this research gap by reviewing innovative domestic practices, identifying their core characteristics, and clarifying pathways for mechanism development. In this way, it not only enriches the theoretical framework of Chinese public cultural service development but also provides targeted practical guidance for public libraries seeking to overcome urban-rural barriers, optimize resource allocation, and enhance grassroots access to high-quality services. The study therefore holds important theoretical and practical value for promoting the equalized, precise, and inclusive development of public cultural services and for advancing the construction of a nation of avid readers. [Method/Process] The study examines representative innovative practices from public libraries across China that promote the direct delivery of high-quality services to the grassroots level, focusing on five key dimensions: space, resources, services, activities, and professionals. Through comparative analysis, the study distills the core characteristics of these practices with respect to service goals, organizational models, implementation strategies, reform orientations, technological support, and sustainability mechanisms. Building on the analysis, it identifies priority areas for advancement and proposes targeted pathways for optimizing delivery mechanisms. [Results/Conclusions] This study found that the practice of public libraries in China in delivering high-quality services directly to grassroots level has developed a distinctive pathway characterized by six interrelated features. Firstly, it prioritizes the precise fulfillment of the diverse reading needs of different age groups and population groups as the core objective. Secondly, it relies on the central-branch library system as the organizational foundation. Thirdly, it adopts the provision of all-region and all-time reading services as the principal implementation approach. Fourthly, it regards fostering the public's intrinsic motivation for reading as an important reform orientation. Fifthly, it leverages technological innovation as a key driver for improving service efficiency. Finally, it develops reading service brands as a sustainable driving force for long-term development. To promote the sustainable and standardized development of this service model, public libraries need to establish a systematic mechanism framework across five key dimensions. Firstly, strengthening vertically integrated organizational support. Secondly, ensuring precise alignment between service supply and user demand. Thirdly, promoting comprehensive and coordinated resource supply. Fourthly, advancing multi-dimensional talent cultivation and support. Finally, establishing standardized assessment, evaluation, and long-term guarantee mechanisms.

Key words: delivering high-quality cultural resources to the grassroots level, a nation of avid readers, national reading, public cultural service

中图分类号:  G251.2

引用本文

江丽钰. 公共图书馆优质服务直达基层的创新实践与机制建设[J]. 农业图书情报学报, 2026, 38(3): 12-22.

JIANG Liyu. Innovative Practices and Mechanism Building of Delivering Quality Services to the Grassroots Level through Public Libraries[J]. Journal of library and information science in agriculture, 2026, 38(3): 12-22.