关键词: 生成式人工智能, 通用人工智能, 图书馆, 知识服务, 技术架构

Abstract:

[Purpose/Significance] The development of artificial intelligence (AI) technology has brought huge changes and opportunities to library knowledge services. With the improvement of the multimodal capabilities of large language models, the ability of generative artificial intelligence to generate cultural images, cultural audio, and cultural video will also improve, which will effectively promote the intelligent transformation of library knowledge services and support the innovation of library knowledge services. General AI has stronger generalization ability, which can achieve functions such as complex task understanding, multimodal data learning, zero-sample reasoning, and continuous dialogue, completing the transformation from data-driven AI to natural mechanism-driven AI. By studying the theoretical foundation, system framework and application perspective of knowledge services based on artificial general intelligence, we can get new research ideas and practical references for knowledge services. [Method/Process] Based on the classification of the development history of AI, this article examines the state of research in AI for library knowledge services from the dynamic perspective of the evolution from generative AI to artificial general intelligence. This article analyzes the system framework of library knowledge services constructed with generative artificial intelligence and artificial general intelligence as technical bases, and explores the future development trend of library knowledge services based on artificial general intelligence from the aspects of space, content, mechanism and talent. [Results/Conclusions] With the continuous development and optimization of large language model technologies, the gradual implementation and widespread application of artificial general intelligence technology is an inevitable trend in the future. With the promotion of artificial general intelligence, library knowledge services will also undergo significant changes, and the traditional knowledge service model based on existing resources will gradually transform into a digital intelligence service model. Although artificial general intelligence has shown great potential in knowledge understanding and content generation, artificial general intelligence is still at an early stage of development, and its prospects for application in library knowledge services are not yet clear. In order to explore the impact of artificial general intelligence on the library knowledge service model, this article summarizes the different stages of AI technology integration in knowledge services, namely the evolution from automation to cognition and then to autonomy, and proposes an AI agent-driven library knowledge service framework. It is believed that artificial general intelligence technology will open up new development space for library knowledge services, promote academic research and practical applications in knowledge services and enter a new era of rapid development.

Key words: generative artificial intelligence, artificial general intelligence, library, knowledge services, technical architecture