利用根因分析法解析图书馆复杂问题：探索及实践

doi:10.13998/j.cnki.issn1002-1248.2018.05.003

摘要/Abstract

摘要： 文章综述了根本原因分析（RCA）的国内外研究现状,介绍了常用的RCA分析工具,并以某大学留学生群体为研究对象,利用RCA分析该校留学生使用图书馆效率偏低的问题,构建了留学生使用图书馆的鱼骨图模型,经对该模型的分析,总结出了提高留学生利用图书馆效率的措施。

中图分类号: G250

史慧丹, 吴艳果. 利用根因分析法解析图书馆复杂问题：探索及实践[J]. 农业图书情报学刊, 2018, 30(5): 16-20.

SHI Huidan, WU Yanguo. Exploration and Practice of Analyzing Overseas Students' Library Utilization via Fishbone Diagram[J]. Journal of library and information science in agriculture, 2018, 30(5): 16-20.

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