›› 2016, Vol. 28 ›› Issue (7): 174-177.doi: 10.13998/j.cnki.issn1002-1248.2016.07.043
• Service management • Previous Articles Next Articles
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[1] 王磊.新媒体环境下的图书馆参考咨询服务[J].国家图书馆学刊, 2012(5):96-101. [2] Bell L, Peters T and Pope K. The university library in a virtual universe: second life and a second chance for librarians. Searcher, 2008,16(5):26-29,60-61. [3] Association of Research Libraries.Service Trends in ARL Libraries 1991-2011.[2015-08-20].http://www.arl.org/storage/documents/service-trends.pdf. [4] Council of Australian University Librarians.CAUL Statistics 2012.[2015-08-05].http://statistics.caul.edu.au/. [5] Bell L, Peters T and Pope K. The university library in a virtual universe: second life and a second chance for librarians.Searcher, 2008,16(5):26-29,60-61. [6] Reference Assistance[OL].[2015-09-14].http://www.loc.gov/rr/refcorr.html. [7] Information for Researchers, Using the Library of Congress [OL]. [2015-09-07].http://www.loc.gov/rr/main/inforeas/orient.html. [8] Hammond-Todd, S.Immigrant services in public libraries. Mississippi Libraries,2008,72(2):36-38. [9] Wang H. Immigration in America: library services and information resources. Reference services review,2012,40(3):480-511. [10] Mehra H, Braquet D. Progressive LGBTQ reference: coming out in the 21st century. Reference services review,2011,39(3):401-422. |
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