基于模糊多属性决策方法的图书馆员服务绩效评价研究

doi:10.13998/j.cnki.issn1002-1248.2015.01.048

Abstract

CLC Number:

G251

CHENG Dan-dan. Study on Service Performance Evaluation of the Librarian based on Fuzzy Multi-Attribute Decision-making Method[J].Journal of library and information science in agriculture, 2015, 27(1): 186-189.

References

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[3] 桂煜航,熊涛.基于LibQUAL+的图书馆服务质量实证研究-以华中科技大学管理学院图书馆为例[J].情报资料工作,2011,(1):93-94.
[4] 穆亮雷.图书馆员绩效考核指标体系构建-以山东大学图书馆为例[J].图书馆理论与实践,2013,(5):21-22.
[5] 邵国莉.基于工作过程的学科馆员绩效评价体系探析[J].科技情报开发与经济,2013,(1):6-8.
[6] 林豪慧.基于激励的高校图书馆知识型员工的绩效评价[J].科技管理研究,2011,(12):108-109.
[7] 宋希香.论“服务者"是馆员服务质量体系的核心定位[J].现代情报,2006,26(7):22-23.
[8] 杨广锋,陈朝晖.图书馆服务相关评价辨析[J].图书情报知识,2007,(5):56-57.
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