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›› 2015, Vol. 27 ›› Issue (6): 178-181.doi: 10.13998/j.cnki.issn1002-1248.2015.06.046

• Service management • Previous Articles     Next Articles

The Analysis of Library Experience Service

YANG Qian   

  1. Liaodong College Library, Dandong, 118003,China
  • Received:2014-11-02 Online:2015-06-05 Published:2015-06-08

Abstract: This paper adopts the literature method to collect related documents on the experience service research. Then it introduces some related definitions and research advancement. User demand, technical progress and sharp competition are dynamic mechanism of experience service. Three suggestions about experience service are put forward. The goal is to draw attention on the experience service research for the library, and improve user satisfaction and loyalty.

Key words: Experience Service

CLC Number: 

  • G252
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