农业图书情报学报

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高校图书馆智能化转型中的复合型AI馆员核心能力模型的探索与研究

江京泽, 周天旻, 李妹, 程诚, 陈海燕   

  1. 海南医科大学 图书档案馆,海口 571199
  • 收稿日期:2025-06-04 出版日期:2025-10-17
  • 作者简介:

    江京泽(1988- ),女(黎族),馆员,硕士,研究方向为图书馆资源与服务文化建设

    周天旻(1966- ),女,研究馆员,本科,研究方向为图书馆文化传承与创新

    李妹(1984- ),女,馆员,硕士,研究方向为文献资源建设与服务

    程诚(1990- ),女(布依族),馆员,硕士,研究方向为文化数字化

    陈海燕(1987- ),女,馆员,硕士,研究方向为图书馆资源建设及公共服务

  • 基金资助:
    海南省哲学社会科学规划课题“数字人文视阈下海南红色文学成果库增值策略研究”(HNSK(ZC)23-191)

A study of the Core Competence Model of Compound AI Librarians in the Intelligent Transformation of University Libraries

JIANG Jingze, ZHOU Tianmin, LI Mei, CHENG Cheng, CHEN Haiyan   

  1. Library and Archives of Hainan Medical University, Haikou 571199
  • Received:2025-06-04 Online:2025-10-17

摘要:

[目的/意义] 随着人工智能推动高校图书馆智能化转型,传统馆员能力体系亟需重构。本研究旨在构建复合型AI馆员核心能力模型并提出培养思路,以填补现有研究中复合型能力模型实证支持不足、AI技术应用与能力培养脱节的问题,为高校图书馆智能化转型提供理论与实践指导。 [方法/过程] 采用混合式研究方法,结合高校图书馆AI技术应用与服务的文献研究以及对技术专家和管理者的定性访谈,通过扎根理论三级编码(开放式、轴心式、选择式编码)探究技术、服务、管理三维能力的交互关系;同时引入DeepSeek智能平台功能模块,探索AI技术嵌入馆员能力体系的实践途径。 [结果/结论] 研究表明,复合型AI馆员核心能力模型由技术能力、服务能力与管理能力三大维度构成:技术能力是基础支撑,服务能力实现价值转化,管理能力提供制度保障。三者在动态交互中形成正向循环与平衡机制,共同推动高校图书馆在人工智能背景下实现服务效能提升与可持续发展。

关键词: 高校图书馆, AI素养, 复合型AI馆员, 核心能力模型, DeepSeek平台, 人工智能技术

Abstract:

[Purpose/Significance] With the rapid advancement of artificial intelligence (AI), university libraries are undergoing a deep transformation from traditional resource repositories to intelligent service ecosystems. This transformation poses a significant challenge to the conventional competencies of librarians and underscores the necessity for a systematic reconstruction of these competencies. Existing studies often lack empirically supported and integrative models, and they seldom bridge the gap between AI application and competence development. To address these shortcomings, this study proposes a core competence model for hybrid AI librarians, integrating technical, service, and management dimensions. The research highlights its innovation by not only theorizing but also empirically validating the model through grounded data, positioning the study as a meaningful contribution to the discourse on digital librarianship. Different from previous literature, it integrates AI platform practices within the competency framework. This integration serves to enrich both theoretical underpinnings and enhance the practical applicability of the theory. This provides actionable implications for the sustainable development of librarianship in the context of national strategies for digital transformation and technological innovation. [Method/Process] The study employed a mixed-methods approach. First, a literature review was conducted to analyze trends in AI applications within university libraries. Then, semi-structured in-depth interviews were carried out with ten librarians from multiple universities that have deployed the DeepSeek intelligent platform. The participants covered technical, service, and management positions, with more than three years of experience using AI tools and a distribution across middle to senior professional titles. Following data collection, the grounded theory was applied with three levels of coding (open, axial, and selective) to inductively derive categories and explore how technical, service, and management competencies interact. The principle of data saturation was strictly observed to ensure methodological rigor, and no additional categories emerged after the three competency domains were established. [Results/ [Conclusions] Findings indicate that the core competencies of hybrid AI librarians revolve around three interdependent domains. Technical competence involves intelligent tool operation, data analysis, and system maintenance, supporting the integration of AI into daily workflows. Service competence emphasizes user-centered design, personalized recommendation, and human-AI collaborative interaction, ensuring that technical functions translate into user value. Management competence addresses resource allocation, cross-department collaboration, and ethical governance, safeguarding sustainability, compliance, and innovation. Together, these dimensions form a "technology-service-management" dynamic balance model, characterized by reinforcing loops in which technology drives service, service demands managerial support, and management stabilizes technology-service integration. Furthermore, a training and cultivation framework was proposed, offering differentiated professional pathways based on librarians' roles and growth stages. The study concluded that such a model not only enhances service effectiveness but also contributes to national innovation strategies. The study's limitations include its scope, which is limited to a single country and a small sample size. Future research should expand the sample base, employ comparative studies across institutions, and further examine the weighting of competencies.

Key words: university library, AI literacy, compound AI librarian, core competence model, deepSeek platform, artificial intelligence technology

中图分类号:  G250

引用本文

江京泽, 周天旻, 李妹, 程诚, 陈海燕. 高校图书馆智能化转型中的复合型AI馆员核心能力模型的探索与研究[J/OL]. 农业图书情报学报. https://doi.org/10.13998/j.cnki.issn1002-1248.25-0289.

JIANG Jingze, ZHOU Tianmin, LI Mei, CHENG Cheng, CHEN Haiyan. A study of the Core Competence Model of Compound AI Librarians in the Intelligent Transformation of University Libraries[J/OL]. Journal of library and information science in agriculture. https://doi.org/10.13998/j.cnki.issn1002-1248.25-0289.