关键词: 平衡计分卡, 绩效管理, 图书馆

Abstract: Balanced scorecard can evaluate the performance of each level in an organization from four dimensions of finance, customer, internal business processes and learning growth. By the practical cases, the paper built a simulation model bead on balanced scorecard for library and compared the long term results with the short ones. It also discussed the methods of library to applying balanced scorecard in performance and strategy management, and pointed out some potential problems.

Key words: Balanced scorecard