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›› 2014, Vol. 26 ›› Issue (1): 167-170.doi: 10.13998/j.cnki.issn1002-1248.2014.1.023

• Service management • Previous Articles     Next Articles

Lack and Countermeasures for Effective Communication in Library Service

LIU Li   

  1. (Library, Nanjing Normal University, Nanjing 210046, China)
  • Received:2013-06-06 Online:2014-01-20 Published:2014-02-25

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Abstract: Communication plays an important role in the reader service of library, effective communication can ensure the aim of library service, improve service quality and efficiency, and lack of effective communication will cause the waste of resources and the disconnection between library service and reader demand. This paper discussed the ways and methods of communication, put forward some measures to ensure effective interpersonal communication channel, and suggested the management mode for motivation potential, so as to promote improvement and update of the library service work constantly.

Key words: Library service

CLC Number: 

  • G252
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