Abstract: The basic purpose of the library is to provide the service for the vast readers. Service innovationis the fundamental goal of the existing and development of library that determines the service level andservice ability. Facing the shortage of the human resource, if the volunteer troop participates in the servicework of the university library, it will relax the contradiction between the reader’s requirements and reader’s service in some degree. At the same time, library volunteer service provides the opportunity of socialpractice for the volunteers and provides the platforms of the social practice, the self-exercise, professionaldedication, social responsibility. The university library can establish the volunteer management system,the rules and regulations and the reward mechanism to make the volunteer activity be in full force andimprove the quality of service.

Key words: Volunteer