麦吉尔大学图书馆数字参考服务评估报告分析与讨论

doi:10.13998/j.cnki.issn1002-1248.2017.07.046

农业图书情报学刊 ›› 2017, Vol. 29 ›› Issue (7): 193-198.doi: 10.13998/j.cnki.issn1002-1248.2017.07.046

麦吉尔大学图书馆数字参考服务评估报告分析与讨论

林菲菲

福建医科大学图书馆,福建福州 350000

收稿日期:2017-03-28 出版日期:2017-07-05 发布日期:2017-07-31
作者简介:林菲菲（1988-）,女,助理馆员,理学硕士, 福建医科大学图书馆,研究方向：科技查新与文献传递。

Analysis and Discussion on Digital Reference Service Evaluation Report of McGill University Library

LIN Feifei

Fujian Medical University Library, Fuzhou 350000, China

Received:2017-03-28 Online:2017-07-05 Published:2017-07-31

摘要/Abstract

摘要： 针对麦吉尔大学图书馆数字参考服务评估报告中采用的评估思路、评估指标、评估方法以及评估结果进行归纳和分析,探讨其设定评估指标的合理性,同时总结和对比国内文献中常见评估指标体系,以期对其它高校图书馆制定质量评价体系提供参考。

关键词: 数字参考咨询服务, 麦吉尔大学, 质量评价

Abstract: This paper summarized and evaluated the digital reference service evaluation report of McGill University Library about its evaluation ideas, evaluation indexes, evaluation methods and evaluation results, and discussed the rationality of the evaluation indexes, and summarized and compared the common evaluation indexes in the domestic literature system, so as to provide a reference for developing quality evaluation system.

Key words: digital reference service

中图分类号:

G252.6

林菲菲. 麦吉尔大学图书馆数字参考服务评估报告分析与讨论[J]. 农业图书情报学刊, 2017, 29(7): 193-198.

LIN Feifei. Analysis and Discussion on Digital Reference Service Evaluation Report of McGill University Library[J]. , 2017, 29(7): 193-198.

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麦吉尔大学图书馆数字参考服务评估报告分析与讨论

Analysis and Discussion on Digital Reference Service Evaluation Report of McGill University Library

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