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    Circulation Services Based on an Intelligent Library Management System: A Case Study in the CAU Library
    YANG Xuehong, HE Bin, WANG Luyan
    Journal of Library and Information Science in Agriculture    2021, 33 (7): 92-99.   DOI: 10.13998/j.cnki.issn1002-1248.20-0861
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    [Purpose/Significance] Currently, most academic libraries utilize the RFID technology with duo-identification method, i.e. "Barcode+RFID tag" but the immature RFID technology and the parallel duo-system cause several issues. This paper provides solutions to the issues, and other academic libraries can use them as references. [Method/Process] This paper reviews the related literature and investigates the issues that arise from the application of the RFID technology such as erroneous identification, signal interference, and function overlaps in duo-systems which make them difficult to operate by librarians, system lagging if calling data frequently, and incompatibility between existing circulation workflow and the RFID technology. This paper summarizes the causes of these issues and explores solutions based on the case study of the RFID technology in the CAU library. [Results/Conclusions] This paper proposes a number of actions including tuning RFID parameters, refining environment conditions to improve tag identification accuracy, outputting and displaying shelf numbers on demand to improve work efficiency, disabling certain functions to resolve function overlaps and make system run smoothly, revising workflow to improve work productivity and enhancing training of the librarians, all of which improve the effectiveness of RFID technology and overall service quality.
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