支持探索式查询的帮助功能设计研究

doi:10.13998/j.cnki.issn1002-1248.20-0566

农业图书情报学报 ›› 2021, Vol. 33 ›› Issue (3): 56-67.doi: 10.13998/j.cnki.issn1002-1248.20-0566

支持探索式查询的帮助功能设计研究

邱明辉¹, 邱雨奇²

1. 广东白云学院大数据与计算机学院,广州 510450;
2. 山东大学计算机科学与技术学院,青岛 266237

收稿日期:2020-06-27 出版日期:2021-03-05 发布日期:2021-04-08
作者简介:邱明辉（ORCID：0000-0001-5930-7734 ）,男,管理学博士,副教授,广东白云学院,研究方向为信息组织、数字图书馆。
邱雨奇（ORCID：0000-0002-7829-2301 ）,男,本科,山东大学,研究方向为用户体验、区块链
基金资助:
广东省哲学社会科学“十三五”规划2020年度一般项目“移动情境下用户探索式查询的策略与情感机制研究”（GD20CTS05）; 中央高校基本科研业务费中山大学青年教师培育项目“支持跨学科知识发现的学术论文信息单元识别与聚合研究”（17WKPY56）; 广东省科学技术厅2020年省级农村科技特派员团队项目“省农村科技特派员邱明辉团队项目”（KTP20200187）

Designing the Help Feature for Supporting Exploratory Search

QIU Minghui¹, QIU Yuqi²

1. Faculty of Megadata and Computing, Guangdong Baiyun University, Guangzhou 510450;
2. School of Computer Science and Technology, Shandong University, Qingdao 266237

Received:2020-06-27 Online:2021-03-05 Published:2021-04-08

摘要/Abstract

摘要： [目的/意义]用户利用信息查询系统完成探索式查询任务的过程也是不断调用帮助功能的过程,探索式查询与帮助功能之间存在着密切的关系。[方法/过程]文章围绕支持探索式查询的信息查询行为模型,采用文献调查法和文献分析法,收集、分析与信息查询系统帮助功能有关的研究成果。[结果/结论]归纳总结出一般的信息查询系统帮助功能设计知识和支持探索式查询的调查、联接、筛查、审阅、区分行为的帮助功能设计知识,并从中提出支持探索式查询的帮助功能设计原则。

关键词: 帮助功能, 探索式查询, 信息查询系统, 系统设计, 可用性

Abstract: [Purpose/Significance] The process of the user using the information search systems to complete the exploratory search task is also the process of constantly calling for the help feature. This paper aims to find the close relationship between the exploratory search and the help feature. [Method/Process] Based on the information search behavior model supporting exploratory search, this paper applies the literature review method to collect and analyze the research findings of the help feature of the information search systems. [Results/Conclusions] A knowledge system will be summarized about the general help feature of the information search systems and about the help feature of the information search systems for supporting exploratory search that supports surveying, chaining, filtering, browsing and differentiating, and some relative design principles will also be put forward.

Key words: help feature, exploratory search, information search system, system design, usability

中图分类号:

G250.7

邱明辉, 邱雨奇. 支持探索式查询的帮助功能设计研究[J]. 农业图书情报学报, 2021, 33(3): 56-67.

QIU Minghui, QIU Yuqi. Designing the Help Feature for Supporting Exploratory Search[J]. Journal of Library and Information Science in Agriculture, 2021, 33(3): 56-67.

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支持探索式查询的帮助功能设计研究

Designing the Help Feature for Supporting Exploratory Search

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