关键词: 志愿服务组织, 志愿者公共文化服务, 公共文化服务供给

Abstract: [Purpose / Significance] Voluntary service is a form of voluntary non-profit social welfare activity. With the development of the public cultural system in China, the important role of voluntary service organizations has gradually emerged. [Methods / process] This paper first reviews the current situation of voluntary service organizations' participation in the supply of public cultural services in China, and then based on the analysis of three cases, it points out several major problems and puts forward optimization strategies, to provide references for voluntary service organizations in their participation in the supply of public cultural services. [Results / Conclusions] At present, the main problems of voluntary service organizations in their participation in the supply of public cultural services in China are: supporting policies need to be formulated, and the integration of volunteers' participation and service supply needs to be improved; voluntary service funds need to be raised from diversified sources, and the supply of cultural services lacks autonomy; the interaction between volunteers and the public is not smooth, and the multi-level supply of cultural services needs to be developed; the internal management of organizations is not standardized and the mechanism of introducing and cultivating high-quality talented people needs to be improved. The relevant government departments and voluntary service organizations need to take corresponding measures to solve the problems in time.

Key words: voluntary service organization, volunteer public cultural services, public cultural service supply