协同知识管理能力对新型智库智慧服务创新的作用机理及仿真研究

doi:10.13998/j.cnki.issn1002-1248.23-0560

摘要/Abstract

摘要：

[目的/意义] 分析协同知识管理能力对新型智库智慧服务创新的作用机理，明晰新型智库智慧服务创新的内在动力来源及主要驱动方式，从协同知识管理的角度揭开新型智库智慧服务创新内部作用“黑箱”，提升新型智库智慧服务创新实践。 [方法/过程] 基于知识生态理论辨析新型智库协同知识管理能力构成要素，厘清这些要素如何驱动新型智库智慧服务创新，构建协同知识管理能力对新型智库智慧服务创新的作用模型，运用系统动力学方法进行仿真分析和灵敏度分析。 [结果/结论] 研究结果表明：协同知识能力、协同支持能力、协同管理能力对新型智库智慧服务创新产生不同程度的作用效果，其中协同知识能力是影响新型智库智慧服务创新水平的关键因素。

关键词: 知识生态, 协同知识管理, 新型智库, 智慧服务创新, 系统动力学

Abstract:

[Purpose/Significance] This study aims to analyze the mechanism of collaborative knowledge management capability on the innovation of new think tank smart services, clarify the internal driving force and main methods of providing innovative new think tank smart services, and uncover the internal role "black box" of innovation in new think tank smart services from the perspective of collaborative knowledge management, in order to enhance the innovative new think tank smart services. The contribution of the article lies in the construction of a model for understanding the role of collaborative knowledge management capability in providing the innovative new think tank smart services. The impact of collaborative knowledge management capability on the innovation of new think tank smart services is a complex dynamic process that requires continuous investment of multiple forces and energy. Through system dynamics simulation, it is possible to observe which key factors should be emphasized in long-term development, providing reference basis for organizational development. [Method/Process] This article takes knowledge ecology as the theoretical support, analyzes the composition of collaborative knowledge management capability and its mechanism of action on innovative smart services in new think tanks, and uses system dynamics methods to construct a model of the effect of collaborative knowledge management capability on innovative smart services in new think tanks. It simulates and analyzes the dynamic changes in the impact of each capability on innovative smart services, providing reference for the development of innovative smart services in new think tanks, simultaneously expanding the research perspective of new think tank smart services. [Results/Conclusions] The results show that collaborative knowledge ability, collaborative supporting ability and collaborative management ability have different effects on the smart service innovation of new think tanks, and collaborative knowledge ability is the key factor affecting the smart service innovation level of new think tanks. This article cannot cover all collaborative knowledge management capabilities in the classification of collaborative knowledge management capabilities. In the future research, it is necessary to explore their impact on the innovation of new think tank smart services from a more comprehensive and representative perspective.

Key words: knowledge ecology, collaborative knowledge management, new think tanks, smart service innovation, system dynamics

中图分类号: G203

刘春艳, 周彤. 协同知识管理能力对新型智库智慧服务创新的作用机理及仿真研究[J]. 农业图书情报学报, 2024, 36(6): 88-101.

Chunyan LIU, Tong ZHOU. Action Mechanism and Simulation Research on Collaborative Knowledge Management Capability to Innovate Smart Services of New Think Tanks[J]. Journal of Library and Information Science in Agriculture, 2024, 36(6): 88-101.

图/表 7

图1

图2

图3

表1

表2

图4

图5

参考文献 33

1	徐锐. 高校图书馆面向新型智库智慧服务的协同创新发展路径研究[J]. 绥化学院学报, 2021, 41(12): 134-137.
	XU R. Research on the collaborative innovation development path of university library facing the smart service of new think tank[J]. Journal of Suihua university, 2021, 41(12): 134-137.
2	周湘智. 中国特色新型智库：出场逻辑、运作机理与基本范式[J]. 图书情报工作, 2021, 65(15): 51-60.
	ZHOU X Z. New think tanks with Chinese characteristics: Appearance logic, operation mechanism and basic paradigm[J]. Library and information service, 2021, 65(15): 51-60.
3	朱波, 张姝末. 基于数据驱动的高校图书馆新型智库知识服务机制研究[J]. 图书馆学刊, 2019, 41(9): 80-83, 87.
	ZHU B, ZHANG S M. Research on the knowledge service mechanism of new think tank in university library based on data-driven[J]. Journal of library science, 2019, 41(9): 80-83, 87.
4	蔡蓉英. 新型智库服务政府决策能力的提升策略研究[J]. 智库理论与实践, 2019, 4(4): 29-37.
	CAI R Y. Research on the promotion strategy of new think tank service for government decision capabilities[J]. Think tank: Theory & practice, 2019, 4(4): 29-37.
5	李珗, 王宏起, 李长云. 云环境下区域科技资源共享平台智慧服务研究[J]. 学习与探索, 2015(7): 112-115.
	LI Y, WANG H Q, LI C Y. Research on smart service of regional science and technology resources sharing platform in cloud environment[J]. Study & exploration, 2015(7): 112-115.
6	李强. 面向应急管理的图书馆新型智库智慧化服务模式研究[J]. 江苏科技信息, 2022, 39(21): 28-30.
	LI Q. Research on intelligent service mode of new think tank in library for emergency management[J]. Jiangsu science & technology information, 2022, 39(21): 28-30.
7	李永先, 杨婷婷. 大数据环境下新型智库智慧服务体系研究[J]. 经济研究导刊, 2020(26): 142-144.
	LI Y X, YANG T T. Research on smart service system of new think tank in big data environment[J]. Economic research guide, 2020(26): 142-144.
8	白阳, 张心怡. 汇聚想法: 数据驱动下的智库协同创新服务模式研究[J]. 情报科学, 2018, 36(7): 23-29.
	BAI Y, ZHANG X Y. Gather ideas: Research on collaborative innovation service model of think tank driven by data[J]. Information science, 2018, 36(7): 23-29.
9	张心源, 赵蓉英, 邱均平. 面向决策的美国一流智库智慧产品生产流程研究[J]. 重庆大学学报(社会科学版), 2016, 22(2): 132-138.
	ZHANG X Y, ZHAO R Y, QIU J P. Research on the producing-process of decision- oriented top think tanks' intelligence products of America[J]. Journal of Chongqing university (social science edition), 2016, 22(2): 132-138.
10	潘苏楠, 李北伟. 基于知识管理的地方智库创新生态系统构建及运行机制研究[J]. 情报资料工作, 2020, 41(2): 106-112.
	PAN S N, LI B W. Research on the construction and operation mechanism of local think tank innovation ecosystem based on knowledge management[J]. Information and documentation services, 2020, 41(2): 106-112.
11	胡昌平, 晏浩. 知识管理活动创新性研究之协同知识管理[J]. 中国图书馆学报, 2007, 33(3): 95-97.
	HU C P, YAN H. Innovative research on knowledge management based on collaborative environment[J]. Journal of library science in
	China, 2007, 33(3): 95-97.
12	王兴鹏, 崔明家. 面向多主体的应急知识协同管理体系构建[J]. 科技管理研究, 2020, 40(24): 192-197.
	WANG X P, CUI M J. Construction of multi-agent oriented emergency knowledge collaborative management system[J]. Science and
	technology management research, 2020, 40(24): 192-197.
13	吴金玉, 胡斌, 杨坤. 技术创新网络的一个知识协同模型: 共生理论与协同学的融合视角[J]. 科技管理研究, 2019, 39(4): 85-91.
	WU J Y, HU B, YANG K. A knowledge collaboration model of technology innovation network: A perspective of integration of symbiosis theory and synergetics[J]. Science and technology management re-
	search, 2019, 39(4): 85-91.
14	林晓欣. 信息组织4.0时代智慧化知识组织的知识协同服务[J]. 图书馆, 2021(2): 63-68.
	LIN X X. Knowledge collaboration service of intelligent knowledge organization in the era of information organization 4.0[J]. Library, 2021(2): 63-68.
15	储节旺, 李振延. 图书馆大数据知识生态系统特征及构成研究[J]. 情报理论与实践, 2022, 45(2): 35-42.
	CHU J W, LI Z Y. Study of the features and construction of big data knowledge ecosystem of libraries[J]. Information studies: Theory & application, 2022, 45(2): 35-42.
16	朱鹏. 协同创新中心组织管理体系构建研究——基于利益相关者视角[J]. 高教探索, 2013(3): 15-18.
	ZHU P. Research on the construction of organizational management system of collaborative innovation center - Based on the perspective of stakeholders[J]. Higher education exploration, 2013(3): 15-18.
17	全利平, 蒋晓阳. 协同创新网络组织实现创新协同的路径选择[J]. 科技进步与对策, 2011, 28(9): 15-19.
	QUAN L P, JIANG X Y. Path selection of collaborative innovation network organization to realize innovation collaboration[J]. Science & technology progress and policy, 2011, 28(9): 15-19.
18	宋姗姗, 季婉婧, 王金平. 智库知识协同体系构建研究[J]. 数字图书馆论坛, 2022(4): 67-72.
	SONG S S, JI W J, WANG J P. Research on knowledge collaboration system construction of think tanks[J]. Digital library forum, 2022(4): 67-72.
19	陈静, 曾德明, 欧阳晓平. 基于探索式创新的知识整合能力对制造企业绩效的影响[J]. 系统管理学报, 2021, 30(4): 631-642.
	CHEN J, ZENG D M, OUYANG X P. The impact of knowledge integration capability on the performance of manufacturing firms based on exploratory innovation[J]. Journal of systems & management, 2021, 30(4): 631-642.
20	何郁冰, 邹雅颖, 左霖锋. 技术多元化、组织间知识协同与企业创新持续性的关系[J]. 技术经济, 2021, 40(6): 47-58.
	HE Y B, ZOU Y Y, ZUO L F. Research on the relationship between technology diversification, knowledge collaboration among organizations and the persistence of enterprise's innovation[J]. Journal of technology economics, 2021, 40(6): 47-58.
21	胡玮玮, 温廼. 知识转移能力体系的构建及其验证[J]. 商业经济与管理, 2018(4): 49-57.
	HU W W, WEN N. Construction and verification of the knowledge transfer capability system[J]. Journal of business economics, 2018(4): 49-57.
22	宋伟, 张华伦, 曹镇东, 等. 知识流动视角下我国国家创新系统的演进历程[J]. 科技管理研究, 2013, 33(14): 6-9, 23.
	SONG W, ZHANG H L, CAO Z D, et al. Evolution of national innovation system in China under knowledge flow perspective[J]. Science and technology management research, 2013, 33(14): 6-9, 23.
23	廖先玲, 陈颖, 姜秀娟, 等. 企业知识创新能力模型构建及其网络结构研究——知识流动视角[J]. 科技管理研究, 2020, 40(8): 210-217.
	LIAO X L, CHEN Y, JIANG X J, et al. Research on the construction of enterprise knowledge innovation ability model and its network structure: Knowledge flow perspective[J]. Science and technology management research, 2020, 40(8): 210-217.
24	陈帅. 隐性知识显性化的风险及规避[J]. 科技管理研究, 2005, 25(7): 136-138.
	CHEN S. Risks and avoidance of explicit tacit knowledge[J]. Science and technology management research, 2005, 25(7): 136-138.
25	朝乐门. Web2.0在组织知识管理中的应用研究[J]. 情报资料工作, 2010(2): 49-52.
	CHAO L M. On the application of web 2.0 in knowledge management of organizations[J]. Information and documentation services, 2010(2): 49-52.
26	李颖明, 王晓莞, 田园, 等. 基于双螺旋理论的智库项目管理研究[J]. 中国科学院院刊, 2020, 35(12): 1482-1489.
	LI Y M, WANG X W, TIAN Y, et al. Management of think tank research project based on double Helix structure theory[J]. Bulletin of Chinese academy of sciences, 2020, 35(12): 1482-1489.
27	王文华, 张卓, 蔡瑞林. 开放式创新组织间协同管理影响知识协同效应研究[J]. 研究与发展管理, 2018, 30(5): 38-48.
	WANG W H, ZHANG Z, CAI R L. Knowledge synergy effect of
	inter-organizational synergy management with open innovation[J]. R&D management, 2018, 30(5): 38-48.
28	孟添天, 柴菁敏, 郑敏钰. 知识异质性对研发团队创造力的影响——知识整合能力的中介作用和主观关系体验的调节作用[J]. 技术经济与管理研究, 2022(4): 41-45.
	MENG T T, CHAI J M, ZHENG M Y. The influence of knowledge heterogeneity on team creativity: The mediating role of knowledge integration ability and the moderating role of subjective relationship experience[J]. Journal of technical economics & management, 2022(4): 41-45.
29	赵文丽, 叶广宇, 闫妍. 企业国际化过程中知识能力形成与提升路径研究[J]. 科技进步与对策, 2023, 40(1): 131-141.
	ZHAO W L, YE G Y, YAN Y. The formation and promotion path of knowledge capability in the process of enterprise internationalization[J]. Science & technology progress and policy, 2023, 40(1): 131-141.
30	张振鹏. 企业管理创新影响因素与过程机制：研究综述及整合模型[J]. 科技进步与对策, 2021, 38(20): 154-160.
	ZHANG Z P. Influencing factors and process mechanism of enterprise management innovation: Research review and integration model[J]. Science & technology progress and policy, 2021, 38(20): 154-160.
31	黄晓斌, 张明鑫. 新技术环境下的智库情报服务创新研究[J]. 图书与情报, 2020(1): 112-119.
	HUANG X B, ZHANG M X. Innovations of think tank information services in new technological environment[J]. Library & information, 2020(1): 112-119.
32	安萌. 知识密集型服务业合作创新的博弈分析[J]. 鲁东大学学报(哲学社会科学版), 2010, 27(1): 79-82.
	AN M. Game analysis of cooperative innovation in knowledge-intensive service industry[J]. Ludong university journal (philosophy and social sciences edition), 2010, 27(1): 79-82.
33	张志强, 苏娜. 国际智库发展趋势特点与我国新型智库建设[J]. 智库理论与实践, 2016, 1(1): 9-23.
	ZHANG Z Q, SU N. Trends and characteristics of global think tanks and suggestions for Chinese think tanks construction[J]. Think tank: Theory & practice, 2016, 1(1): 9-23.

变量类型	变量名称
状态变量（L）	新型智库智慧服务创新、协同管理能力、协同知识能力、协同支持能力
速率变量（R）	新型智库智慧服务创新增量、协同管理能力增量、协同知识能力增量、协同支持能力增量
辅助变量（A）	战略柔性
常量（C）	组织协同管理能力、组织文化协同支持能力、基础设施协同支持能力、协同知识获取能力、协同知识整合能力、协同知识转移能力、协同知识应用能力、协同知识保护能力

变量	数值
新型智库智慧服务创新	5
协同管理能力	5
协同知识能力	5
协同支持能力	5
组织协同管理能力	3.62
协同知识获取能力	3.63
协同知识整合能力	3.64
协同知识转移能力	3.65
协同知识应用能力	3.59
协同知识保护能力	3.62
组织文化协同支持能力	3.68
基础设施协同支持能力	3.7

[1]	刘丽. 农业科技资源研究主题与资源利用动力学仿真分析[J]. 农业图书情报, 2019, 31(3): 65-74.
[2]	冯木维. 创新战略驱动下图书馆特色新型智库知识服务机制研究[J]. 农业图书情报学刊, 2018, 30(8): 160-163.
[3]	何国莲, 何渊. “互联网+大数据”背景下图书馆新型智库建设：机遇与挑战[J]. 农业图书情报学刊, 2018, 30(8): 31-34.
[4]	李大莉, 陈德云, 卜琳琳, 丁莉, 王秀芳. 智慧图书馆微观知识生态系统运行机理研究[J]. 农业图书情报, 2018, 30(12): 70-73.
[5]	王震宇. 开放式创新环境下新型智库的知识服务模式研究[J]. 农业图书情报学刊, 2018, 30(10): 139-142.
[6]	王琪, 李刚. 智库创新文化研究——来自NORC的经验[J]. 农业图书情报学刊, 2018, 30(1): 6-11.
[7]	卜琳琳. 面向新型智库建设的高校图书馆服务研究[J]. 农业图书情报学刊, 2018, 30(1): 171-173.
[8]	张结红. 浅谈高校图书馆参与新型智库建设[J]. 农业图书情报学刊, 2017, 29(9): 33-35.
[9]	高莹莹，张静，孙超. 基于系统动力学的高校专利信息服务模式探讨[J]. 农业图书情报学刊, 2017, 29(5): 164-167.
[10]	郑梅玲. 面向政府新型智库建设需求的公共图书馆信息服务模式研究[J]. 农业图书情报学刊, 2017, 29(10): 161-164.
[11]	孟露芳. 图书馆知识生态系统研究[J]. 农业图书情报学刊, 2016, 28(10): 148-150.