ChatGPT对图书馆智能知识服务的启示与思考

doi:10.13998/j.cnki.issn1002-1248.23-0116

农业图书情报学报 ›› 2023, Vol. 35 ›› Issue (1): 29-38.doi: 10.13998/j.cnki.issn1002-1248.23-0116

• ChatGPT 专题 • 上一篇下一篇

ChatGPT对图书馆智能知识服务的启示与思考

赵瑞雪^1,3, 黄永文^1,3, 马玮璐¹, 董文佳¹, 鲜国建^1,4, 孙坦^2,4,*

1.中国农业科学院农业信息研究所,北京 100081;
2.中国农业科学院,北京 100081;
3.国家新闻出版署农业融合出版知识挖掘与知识服务重点实验室,北京 100081;
4.农业农村部农业大数据重点实验室,北京 100081

收稿日期:2022-12-26 出版日期:2023-01-05 发布日期:2023-03-23
通讯作者: ^*孙坦,博士,研究馆员（二级）,研究方向为数字信息描述与组织。E-mail：suntan@caas.cn
作者简介:赵瑞雪,博士,研究员,研究方向为农业信息管理系统。黄永文,博士,研究员,研究方向为知识组织与知识服务。马玮璐,硕士研究生,研究方向为知识组织与知识服务。董文佳,硕士研究生,研究方向为知识组织与知识服务。鲜国建,博士,研究员,研究方向为大数据融汇治理与知识图谱
基金资助:
科技创新2030—新一代人工智能重大项目“农业智能知识服务平台研发与应用示范”（2021ZD0113705）; 国家科技图书文献中心专项“下一代开放知识服务平台关键技术优化集成与系统研发”（2022XM28）

Insights and Reflections of the Impact of ChatGPT on Intelligent Knowledge Services in Libraries

ZHAO Ruixue^1,3, HUANG Yongwen^1,3, MA Weilu¹, DONG Wenjia¹, XIAN Guojian^1,4, SUN Tan^2,4,*

1. Agricultural Information Institute, Chinese Academy of Agricultural Sciences, Beijing 100081;
2. The Chinese Academy of Agricultural Sciences, Beijing 100081;
3. Key Laboratory of Knowledge Mining and Knowledge Services in Agricultural Converging Publishing, National Press and Publication Administration, Beijing 100081;
4. Key Laboratory of Agricultural Big Data, Ministry of Agriculture and Rural Affairs, Beijing 100081

Received:2022-12-26 Online:2023-01-05 Published:2023-03-23

摘要/Abstract

摘要： [目的/意义]ChatGPT是数智时代AI技术取得重大突破的典型应用,也进一步体现了多模态内容对于人工智能技术更新迭代的迫切需求。研究聚焦ChatGPT,在加深用户对其整体认知的同时,以期结合此类新型人工智能技术,为图书馆开展智能知识服务提供参考与借鉴。[方法/过程]通过分析ChatGPT的发展历程、技术特点、典型应用场景和集成应用路径,对比国内外同类技术产品,总结ChatGPT在技术上的局限与存在的安全风险,在此基础上思考ChatGPT对图书馆产生的影响。[结果/结论]图书馆及相关信息机构可充分融合大数据和人工智能等新型技术,依托高质量的科技资源和知识组织体系,全面提高其智能知识服务水平。

关键词: ChatGPT, 人工智能生成内容技术, 智能知识服务, 大规模语言模型

Abstract: [Purpose/Significance] This study is focused on the current popular "chatbot" ChatGPT to deepen users' overall cognition of ChatGPT, and provide reference and inspiration for the development of intelligent knowledge services in libraries by combining the power of new artificial intelligence (AI) technologies.[Method/Process] The article comprehensively analyzes ChatGPT, including its development history, technical features, common application scenarios, and integrated application program paths. In addition, it compares ChatGPT with similar AI technologies developed domestically and internationally (such as Google's Brad and Meta's BlenderBot 3), intuitively reflecting that new AI technologies such as pre-training models and cognitive intelligence have become the research and development focus of major technology institutions. The article also analyzes the technical limitations and existing security risks of ChatGPT, pointing out the optimization direction for secondary development and indicating its potential hazards for other researchers. Furthermore, the potential impact of ChatGPT on the Chinese libraries and information institutions are explored. By studying the application of ChatGPT in libraries and information service institutions, this article attempts to provide an in-depth understanding of how to use this technology to improve information retrieval, knowledge management, and user engagement. Finally, a comprehensive overview of ChatGPT and its potential impact on the Chinese information environment is provided. [Results/Conclusions] The integration of new technologies such as big data and AI has great potential for China's library and information service institutions to provide better and more intelligent knowledge services. With the development of modern technologies, libraries and information service institutions have been faced with new challenges and opportunities at the same time. The challenges come from the overwhelming amount of information, the diversification of information resources, and the increasing demands of users for personalized services. The opportunities arise from the availability of advanced technologies such as big data and AI that can help libraries and information service institutions to address these challenges. By fully integrating big data and AI into libraries and information service institutions, these institutions can leverage the power of these advanced technologies to provide more intelligent knowledge services. High-quality scientific and technological resources and knowledge organization systems can play a vital role in ensuring that these institutions are equipped with the necessary infrastructure and expertise to successfully implement these technologies. In conclusion, the integration of big data and AI represents a significant opportunity for China's libraries and information service institutions to provide better and more intelligent knowledge services. By relying on high-quality scientific and technological resources and knowledge organization systems, these institutions can comprehensively improve their level of intelligent knowledge services, and better meet the needs and demands of their users in the digital age.

Key words: ChatGPT, AI-generated content, intelligent knowledge services, large language model

中图分类号:

G253

赵瑞雪, 黄永文, 马玮璐, 董文佳, 鲜国建, 孙坦. ChatGPT对图书馆智能知识服务的启示与思考[J]. 农业图书情报学报, 2023, 35(1): 29-38.

ZHAO Ruixue, HUANG Yongwen, MA Weilu, DONG Wenjia, XIAN Guojian, SUN Tan. Insights and Reflections of the Impact of ChatGPT on Intelligent Knowledge Services in Libraries[J]. Journal of Library and Information Science in Agriculture, 2023, 35(1): 29-38.

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ChatGPT对图书馆智能知识服务的启示与思考

Insights and Reflections of the Impact of ChatGPT on Intelligent Knowledge Services in Libraries

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