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›› 2014, Vol. 26 ›› Issue (6): 193-196.doi: 10.13998/j.cnki.issn1002-1248.2014.6.050

• Human Resources • Previous Articles     Next Articles

Research on the Evaluation Methods of Distributions of Librarian in the Library

FU Xiao-yang   

  1. Economics and Management Schoo,, Shanxi University, Taiyuan 030006, China
  • Received:2014-03-24 Online:2014-06-05 Published:2014-06-03

Abstract: Librarians play a more and more important role in providing services in the library. The improvements of librarian’s personnel quality can enhance the library’s service quality significantly. Hence, based on the KANO model and ClimateQUAL evaluation system, this article analyze the current status first and design the questionnaire required in KANO model analysis and the corresponding analysis method. On top of that, this article propose two strategies based on the cooperative analysis to KANO model and ClimateQUAL evaluation system.

Key words: KANOmodel

CLC Number: 

  • G251
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