中文    English

›› 2018, Vol. 30 ›› Issue (5): 16-20.doi: 10.13998/j.cnki.issn1002-1248.2018.05.003

• Information forum • Previous Articles     Next Articles

Exploration and Practice of Analyzing Overseas Students' Library Utilization via Fishbone Diagram

SHI Huidan, WU Yanguo   

  1. Library, China University of Mining and Technology, Jiangsu Xuzhou 221116, China
  • Received:2017-09-25 Online:2018-05-05 Published:2018-05-23

Abstract: This paper summarized the research status of RCA, and introduced the common RCA analysis tools, and used the RCA to analyze the low utilization rate of oversea students by taking a university as example, and constructed the fishbone diagram model, and proposed the measures to improve the utilization rate of oversea students.

CLC Number: 

  • G250
[1] Nelson WR & Van ScyocK.Focus on mission success: Process safety for the atychiphobist[J]. Journal of Loss Prevention in the Process Industries, 2009,22(6):764-768.
[2] Latino RJ,Latino K C & Latino MA. Root cause analysis: Improving performance for bottom-line results[J].Quality Progress, 2011,(91): 279-280.
[3] Reliability Center, Inc. Root cause analysis software solutions for industry and healthcare[EB/OL].[2017-8-15].https://www.reliability.com/.
[4] Think.org. (n.d.). Root cause analysis: How it works at Thwink.org. Clarkston, GA: Thwink.org[EB/OL].[2017-8-15].http://thwink.org/sustain/publications/booklets/04_ RCA_At_Thwink/ RCA_At _ Thwink_ Pages.pdf.
[5] Think.org. Dueling loops[EB/OL].[2017-8-15].http://www.thwink.org/sustain/ glossary/ DuelingLoops.htm. Think.org. (n.d.). Root cause anal.
[6] http://baike.baidu.com/link? url=xp3dB9oPVneZSxZLLe83my PCnTSo NU5 DIGE64GdvUiHFiYPVNFEeAjwnReo5TAswEYyu76r2OJZiXB7LOF3WvNtlvN8hrW1WuMOOi9dSlOK7Qzzm52euWk6o3q5EQJvW. [2017-8-15].
[7] Okes D.Root cause analysis: The core of problem solving and corrective action[M]. ASQ Quality Press.. 2009.
[8] Andersen B& Fagerhaug, T. Root cause analysis: Simplified tools and techniques[M]. ASQ Quality Press.. 2006.
[9] Stamatis D H.Essential statistical concepts for the quality professional[M].Taylor & Francis,2012.
[10] Barsalou M& Perkin R. A structured, yet flexible, approach[J]. Six Sigma Forum.2015,14(4):22-25.
[11] Sarkar SA, Ranjan Mukhopadhyay A & Ghosh S K. Root cause analysis, lean Six Sigma and test of hypothesis[J].The TQM Journal,2013,25(2), 170-185.
[12] Hopen D & Rooney JJ. Getting to the root of the problem[J]. Six Sigma Forum, 2014,14(1):27-29.
[13] U.S. Department of Energy, Office of Nuclear Energy (1992). Root cause analysis guidance document. (DOE-NE-STD-1004-92)[EB/OL].[2017-7-20].Retrieved from https://energy.gov/sites/prod/ files/2013/07/f2/nst1004.pdf.
[14] Abujudeh H H & Bruno MA. Quality and safety in radiology[M]. Oxford University Press,2012.
[15] Longo D R,Hewett JE, Ge B& Schubert, S. Rural hospital patient safety systems implementation in two states[J]. Journal of Rural Health, 2007,23(3):189-197.
[16] Mills P.D,Huber SJ,Watts BV, & Bagian J P. Systemic vulnerabilities to suicide among veterans from the Iraq and Afghanistan conflicts: Review of case reports from a national Veterans Affairs database[J].Suicide and Life-threatening Behavior, 2011,41(1):21-32.
[17] Harich J.Change resistance as the crux of the environmental sustainability problem[J]. System Dynamics Review, 2010,26(1):35-72.
[18] Schaaf M, Wilke G, Mikkola T, Bunn E, Hela I, Wache H, & Grivas S G. Towards a timely root cause analysis for complex situations in large scale telecommunications networks[J].Procedia Computer Science, 2015,60:160-169.
[19] Weidlich M, Polyvyanyy A, Desa N, Mendling J & Weske M. Process compliance analysis based on behavioural profiles[J]. Information Systems, 2011,36(7),:1 009-1 025.
[20] Urhuogo I, Williams V& Hart DW. Root cause analysis: Using theory of constraints application to measure the impact of employee demographics on the adoption of information technology equipment[J]. Journal of Information & Knowledge Management,2013,(12):1350004-1.
[21] Ayad A.Critical thinking and business process improvement[J]. Journal of Management Development,2010,29(6):556-564.
[22] Ali NNK, Wilson P & Mohammad IY. Symptoms versus problems framework (svp): An innovative root cause anaslysis tool[J]. International Journal of Orangizational innovation,2014,(7):66-76.
[23] Jenson I, Leith P, Doyle R, West J, & Miles MP. The root cause of innovation system problems: Formative measures and causal configurations[J]. Journal of Business Research, 2016,69(11):5 292-5 298.
[24] Lu C, Tsai C, & Hong J. Use root cause analysis teaching strategy to train primary pre-service science teachers.U.S.-China Education Review, 5 [EB/OL]. [2017-7-16].https://eric.ed.gov/?id=ED503886.
[25] Regional Educational Laboratory Mid-Atlantic . Root cause analysis webinar: Q & A with Roni Silverstein.REL Mid-Atlantic Webinar[EB/OL]. [2017-7-16]. https://eric.ed. gov/?id=ED560799.
[26] 黄曙东,张力.人因失误特性与根本原因分析[J].现代职业安全,2002,(4):38-41.
[27] 戴立操,张力,黄曙东.复杂工业系统中人因失误根本原因分析[J].中国安全科学学报,2003,(11):17-20.
[28] 高立刚,吕群贤.设备失效根本原因分析技术和方法及其在广东核电的应用[J].核科学与工程,2004,(2):105-111.
[29] 关建军,刘飞华,张明佳.大亚湾核电站9DVN002ZV风机损坏故障根本原因分析[J].核科学与工程,2005,(3):221-225.
[30] 孙健. 900MW核电机组主泵振动问题的根本原因分析[C].广东省电机工程学会2003—2004年度优秀论文集,2005.
[31] 高立刚. 设备失效根本原因分析(RCA)技术和方法及其在广东核电的应用[C].广东省电机工程学会2003-2004年度优秀论文集,2005.
[32] 杨谊平. 造成医患关系紧张的因素分析[C].中国医院协会病案管理专业委员会第16届学术会议论文集,2007:2.
[33] 葛凤英. 根本原因分析(RCA)在护理不良事件分析中的临床应用研究[J].实用心脑肺血管病杂志,2012,(10):1 669-1 670.
[34] 李明航,王国宏,刘胜林,等.基于根本原因分析法对呼吸机的潜在风险进行研究[J].中国医疗设备,2012,(10):14-16.
[35] 周川芬,舒红文,常洪美,柴建华.根本原因分析法在提高痰标本合格率中的应用效果[J].循证护理,2017,3(1):56-59.
[36] 林洁,张尉.基于RCA的医院科研试剂供应及其信息化管理分析与对策研究[J].中国医学装备,2017,14(5):134-137.
[37] 崔文静,孙芹,邹璐.科技进步导致失业的根本原因分析[J].华商,2007,(26):14-15.
[38] 李亚静. 基于SNA的内容型社交网络结构研究[D].天津:天津师范大学,2012.
[39] Summer E.E.Processes: The new “technology”[J].Bulletin of the American Society for Information Science,1990,16(5),14.
[1] CHEN Wen, WANG Dongliang, XU Yunhao, CHEN Yuping, YANG Youqing. The Construction of Metadata Model for Digital Resources of Cultural Creativity Works [J]. Journal of Library and Information Science in Agriculture, 0, (): 1-1.
[2] ZHOU Wenjie, YANG Kehu. An Overview of the Evidence-based Digital Humanity Paradigm with Chinese Characteristics from the Perspective of the Construction of Independent Knowledge System [J]. Journal of Library and Information Science in Agriculture, 2022, 34(11): 5-13.
[3] WeiZhipeng, Zhao Yueyan, Yang Kehu, Zhou Wenjie. Evidence-based Digital Humanity Paradigm of First-hand Evidence: A Co Word Analysis Based on Bao's Zhan Guo Ce [J]. Journal of Library and Information Science in Agriculture, 2022, 34(11): 14-25.
[4] WEN Yufeng, MA Qianni, YANG Kehu, ZHOU Wenjie. Exploring the Paradigm of Secondhand Evidence Based Digital Humanity Research: A Case Study of Dunhuang Wooden and Bamboo Slips of Han Dynasty [J]. Journal of Library and Information Science in Agriculture, 2022, 34(11): 26-37.
[5] SHANG Hongli, ZHANG Sijie, WEI Zhipeng, YANG Kehu, ZHOU Wenjie. Evidence Integration Framework of Evidence-based Digital Humanities [J]. Journal of Library and Information Science in Agriculture, 2022, 34(11): 38-47.
[6] WANG Fei, QIU Fengjie, WANG Hao. Library Green Transformation from the Prospect of Public Libraries' High-Quality Development [J]. Journal of Library and Information Science in Agriculture, 2022, 34(11): 57-68.
[7] XIAO Keyi, QIN Jiajia, LI Yunfan. Practice and Enlightenment of Japanese University Libraries in Using Institutional Repositories for Research Data Management [J]. Journal of Library and Information Science in Agriculture, 2022, 34(11): 100-109.
[8] ZHU Yiping, ZHU Yi, ZHANG Cheng. Influencing Factors of User Participation Behavior in Online Health Community under the Dimension of Emotional Experience [J]. Journal of Library and Information Science in Agriculture, 2022, 34(10): 15-18.
[9] XIONG Huan, LUO Aijing, XIE Wenzhao, HUANG Panhao. Status and Influencing Factors of Health Information Literacy of the Rural Elderly [J]. Journal of Library and Information Science in Agriculture, 2022, 34(10): 44-56.
[10] FAN Zhixuan, WANG Jian, SA Xu, ZHANG Guilan. Structure-Utility of Descriptive Information of Agricultural Scientific Data from the Perspective of Users [J]. Journal of Library and Information Science in Agriculture, 2022, 34(10): 57-69.
[11] XIN Xiuqin. Analysis on the Key Contents of New Media Ecological Innovation and Development in Public Libraries [J]. Journal of Library and Information Science in Agriculture, 2022, 34(10): 91-100.
[12] CHEN Xuefei, HUANG Jinxia, WANG Fang. Open Science: Connotation of Open Innovation and Its Mechanism for Innovation Ecology [J]. Journal of Library and Information Science in Agriculture, 2022, 34(9): 5-14.
[13] WANG Lili, ZHANG Ning. Knowledge Correlation of Chinese Ancient Books from the Perspective of Digital Humanities [J]. Journal of Library and Information Science in Agriculture, 2022, 34(9): 51-59.
[14] XIAO Man, WANG Xuan, WANG Fang, HUANG Jinxia. Framework and Development Path of Open Science Capability [J]. Journal of Library and Information Science in Agriculture, 2022, 34(9): 15-28.
[15] LIU Jingyu, JIA Yujie, HUANG Jinxia, WANG Fang. Ethics Principle Framework of Data Handling for Open Scientific Innovation Ecology [J]. Journal of Library and Information Science in Agriculture, 2022, 34(9): 29-43.
Viewed
Full text


Abstract

Cited

  Shared   
  Discussed   
No Suggested Reading articles found!