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Journal of Library and Information Science in Agriculture ›› 2023, Vol. 35 ›› Issue (1): 29-38.doi: 10.13998/j.cnki.issn1002-1248.23-0116

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Insights and Reflections of the Impact of ChatGPT on Intelligent Knowledge Services in Libraries

ZHAO Ruixue1,3, HUANG Yongwen1,3, MA Weilu1, DONG Wenjia1, XIAN Guojian1,4, SUN Tan2,4,*   

  1. 1. Agricultural Information Institute, Chinese Academy of Agricultural Sciences, Beijing 100081;
    2. The Chinese Academy of Agricultural Sciences, Beijing 100081;
    3. Key Laboratory of Knowledge Mining and Knowledge Services in Agricultural Converging Publishing, National Press and Publication Administration, Beijing 100081;
    4. Key Laboratory of Agricultural Big Data, Ministry of Agriculture and Rural Affairs, Beijing 100081
  • Received:2022-12-26 Online:2023-01-05 Published:2023-03-23

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Abstract: [Purpose/Significance] This study is focused on the current popular "chatbot" ChatGPT to deepen users' overall cognition of ChatGPT, and provide reference and inspiration for the development of intelligent knowledge services in libraries by combining the power of new artificial intelligence (AI) technologies.[Method/Process] The article comprehensively analyzes ChatGPT, including its development history, technical features, common application scenarios, and integrated application program paths. In addition, it compares ChatGPT with similar AI technologies developed domestically and internationally (such as Google's Brad and Meta's BlenderBot 3), intuitively reflecting that new AI technologies such as pre-training models and cognitive intelligence have become the research and development focus of major technology institutions. The article also analyzes the technical limitations and existing security risks of ChatGPT, pointing out the optimization direction for secondary development and indicating its potential hazards for other researchers. Furthermore, the potential impact of ChatGPT on the Chinese libraries and information institutions are explored. By studying the application of ChatGPT in libraries and information service institutions, this article attempts to provide an in-depth understanding of how to use this technology to improve information retrieval, knowledge management, and user engagement. Finally, a comprehensive overview of ChatGPT and its potential impact on the Chinese information environment is provided. [Results/Conclusions] The integration of new technologies such as big data and AI has great potential for China's library and information service institutions to provide better and more intelligent knowledge services. With the development of modern technologies, libraries and information service institutions have been faced with new challenges and opportunities at the same time. The challenges come from the overwhelming amount of information, the diversification of information resources, and the increasing demands of users for personalized services. The opportunities arise from the availability of advanced technologies such as big data and AI that can help libraries and information service institutions to address these challenges. By fully integrating big data and AI into libraries and information service institutions, these institutions can leverage the power of these advanced technologies to provide more intelligent knowledge services. High-quality scientific and technological resources and knowledge organization systems can play a vital role in ensuring that these institutions are equipped with the necessary infrastructure and expertise to successfully implement these technologies. In conclusion, the integration of big data and AI represents a significant opportunity for China's libraries and information service institutions to provide better and more intelligent knowledge services. By relying on high-quality scientific and technological resources and knowledge organization systems, these institutions can comprehensively improve their level of intelligent knowledge services, and better meet the needs and demands of their users in the digital age.

Key words: ChatGPT, AI-generated content, intelligent knowledge services, large language model

CLC Number: 

  • G253
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