图书馆用户情绪及其与满意度、忠诚度的关系研究
赵源
Research on the Relationship of Library Users' Emotion and Their Satisfaction and Loyalty
ZHAO Yuan
农业图书情报学刊 . 2018, (7): 76 -79 .  DOI: 10.13998/j.cnki.issn1002-1248.2018.07.017