农业图书情报学报 ›› 2023, Vol. 35 ›› Issue (2): 4-15.doi: 10.13998/j.cnki.issn1002-1248.23-0237

• 数字营销专题 •    下一篇

数字营销活动的政策指向、实践发展与研究重点

赵又霖1,2, 庞航远2, 林怡妮2, 潘义概3   

  1. 1.南京大学 信息管理学院,南京 210023;
    2.河海大学 商学院,南京 211100;
    3.广西中烟工业有限责任公司,南宁 530001
  • 收稿日期:2023-01-15 发布日期:2023-04-28
  • 作者简介:赵又霖(1986- ),女,副教授,博士生导师,南京大学博士后,研究方向为数据分析与挖掘、知识组织研究。庞航远(2002- ),女,硕士研究生,研究方向为知识组织研究。林怡妮(1999- ),女,硕士研究生,研究方向为知识组织研究。潘义概(1987-),男,硕士研究生,研究方向为互联网营销及研究
  • 基金资助:
    广西中烟工业有限责任公司科技项目“基于机器学习方法的营销活动效果动态评估”(CGAXZX20210030050001-044); 江苏省社会科学基金青年基金“社会感知数据驱动下的公共卫生事件时空演化研判机制研究”(20TQC001); 中国博士后科学基金特别资助“面向应急管理的时空数据语义模型构建及创新应用机理研究”(2021T140311); 中国博士后科学基金面上项目“环境污染突发事件的时空数据挖掘及协同治理机制研究”(2019M650108)

The Policy Direction, Practice Development and Research Focus of Digital Marketing Activities

ZHAO Youlin1,2, PANG Hangyuan2, LIN Yini2, PAN Yigai3   

  1. 1. School of Information Management, Nanjing University, Nanjing 210023;
    2. Business School of Hohai University, Nanjing 211100;
    3. Guangxi China Tobacco Industry Co., Ltd., Nanning 530001
  • Received:2023-01-15 Published:2023-04-28

摘要: [目的/意义]互联网和数字经济的发展为数字营销带来了全新的发展机遇和空间,同时数字营销是数字经济的实现者与先行者。[方法/过程]本研究贴合数字营销发展指向以及政策,对数字营销的政策指向进行分析并回顾总结政策的实践启示;结合互联网技术的发展进程,对数字营销实践的演变历程进行梳理,为数字营销研究提供参考。最后,本文遵循用户—偏好—评估—提升的路径,分析和回顾数字营销的研究重点。[结果/结论]在政策指向方面,数字营销的实践应当注重服务于国家战略,推进数字经济的发展;注重数据安全;企业之间互联互通、共同发展;数字营销助力国货崛起。在实践发展方面,把数字营销的实践发展具体划分为单向营销、互动营销、精准营销以及智慧营销4个阶段。在研究重点方面,可以分为数字社区用户分群研究、用户偏好研究、消费潜力评估与开发研究以及数字营销效能评估研究。

关键词: 数字营销, 用户分群, 用户偏好, 消费潜力, 营销效能

Abstract: [Purpose/Significance] The development of the Internet and digital economy has brought new opportunities for the development of digital marketing. At the same time, digital marketing is the implementer and forerunner of digital economy. Digital marketing is an important way to promote the digital transformation of enterprises. Therefore, the research of this paper has certain significance for the development of digital economy and digital marketing as well as the digital transformation of enterprises. [Method/Process] In line with the development direction and policy of digital marketing, this paper analyzes the policy direction of digital marketing and reviews and summarizes the enlightenment of the policy. Combined with the development process of the Internet technology, it visually reviews the evolution of digital marketing practice, providing reference for digital marketing research and guidance for the practice of digital marketing. Following the path of user-preference-evaluation-promotion, the research emphases of digital marketing were analyzed and reviewed. [Results/Conclusions] In terms of policy direction, the policy enlightenment of digital marketing can be summarized as follows: (1) Digital marketing should serve the national strategy and accelerate the construction and development of digital economy. (2) Data security belongs to the national strategy, and privacy security is the basis of digital marketing. (3) Connectivity builds a new ecology and new way of digital marketing, and the whole-area marketing reshapes the brand growth. (4) It is suggested to vigorously develop digital marketing to promote the rise of domestic products. In terms of practical development, the practical development of digital marketing is divided into four stages: one-way marketing, interactive marketing, precision marketing and smart marketing. The practical development of digital marketing can be summarized as follows: (1) The application scope of digital marketing is more extensive, involving all aspects of market behavior, such as medical industry, supply chain, and agricultural products. (2) The current focus of digital marketing has changed from the original dissemination of customer acquisition to user operation, the whole process of interaction, user experience, etc. (3) Data can drive marketing. The core of digital marketing is the analysis and mining of data. The current digital marketing practice focuses more on the collection and analysis of user data and the generation of marketing strategies and behaviors driven by data. In terms of research focus, it can be divided into the research of digital community user group, digital community user preference, consumption potential evaluation and development, and digital marketing effectiveness evaluation.

Key words: digital marketing, user group, user preference, consumption potential, marketing effectiveness

中图分类号: 

  • G250

引用本文

赵又霖, 庞航远, 林怡妮, 潘义概. 数字营销活动的政策指向、实践发展与研究重点[J]. 农业图书情报学报, 2023, 35(2): 4-15.

ZHAO Youlin, PANG Hangyuan, LIN Yini, PAN Yigai. The Policy Direction, Practice Development and Research Focus of Digital Marketing Activities[J]. Journal of Library and Information Science in Agriculture, 2023, 35(2): 4-15.